clarity through sense and values
Our company philosophy

Our prime objective is the greatest possible customer satisfaction

In order to come as close as possible to this objective, at the commencement of every new customer project we always ask ourselves the question: «Is the solution we propose really the best one, and if we were the customer would we adopt this suggestion?»
If we cannot answer the question we put to ourselves with a definite «Yes», we will pass our proposal to the customer in its present form – even if we would perhaps lose an immediate sale by doing so.

«This is my personal promise, and let us all measure ourselves against our observance of this approach.»
Urs Schiltknecht, CEO gravostar technologies

gravostar philosophie

we offer more

– we offer optimal problem solutions –
– we offer an above average level of customer service –
– we strive every day to improve –

we are predictable

– we provide our customers and business partners with binding information –
– we keep to agreements, arrangements and schedules, absolutely reliably –

we provide clarity

– we discuss matters of business in concrete terms in the event of mistakes –
– we own up to them –

we are cooperative

– we always strive for win-win situations –
– we provide support, even when not directly compensated for –

we are fair

– we place a great deal of value on mutual trust –
– we follow moral and ethical principles –

we plan for the long term

– we strive for long-term partnerships, with trading partners as well as with customers and suppliers –
– we place sustainable success over short-term profit –

we strive for excellence – in everything we do

Mission statement

In addition to the gravostar philosophy, it goes without saying that our company mission statement also serves as a control instrument for permanently reviewing our orientation.